When returning packages, we strongly recommend shipping with a method that is trackable and/or insured for shipper's purposes. It is solely the customer's responsibility to report all physical damages to the product(s) being sent back prior to the shipment as the shipper may be held responsible for any and all non-reported damages. It is the shipper's responsibility to ensure the integrity of the package as well as the proper delivery of the package to the correct location and agrees to take responsibility for any and all losses and/or damages to the package returned improperly.
Contact our customer service to request a Return Authorization Number (RMA) form via phone 718-509-9577 or email returns@shopalmostfree.com.
Please provide the following information when requesting for an RMA:
Order Number
Item Being Returned
Reason for the return
Specify whether you want a refund, exchange or replacement.
Our customer service will email you the RMA form that you will need to include with the item when you ship it back.
All requests for refunds must be made within 15 days of receipt of the product to returns@shopalmostfree.com or at 718-509-9577. Any orders past the 15 day period must comply with our warranty policy. All items must have a valid RMA number to qualify for refund. Packages returned without a valid RMA number are the not responsibility of Shopalmostfree.com. Unauthorized items sent back attached or unattached to the authorized items are also not the responsibility of Shopalmostfree.com. Unauthorized items will be held up to 60 days for the customer until customer claims them by covering shipping costs back to them. After the 60 day period, they will be disposed of at Shopalmostfree.com discretion.
The RMA number must be marked on the outside of the package containing the returned product to be accepted. There will be no refunds on shipping for any reason. All non-defective merchandise will be charged 15% RESTOCKING FEE. All returned items must have ALL ORIGINAL ACCESSORIES AND PACKAGING including manuals, software, and etc, unaltered and/or tampered with, in order to qualify for refund.
Product defect that is attributable to any failure or damage which is beyond the reasonable control of Shopalmostfree.com is not covered by warranty and is ineligible for any refunds, replacements and/or exchanges. Any shortages, errors, or damages made to the shipment must be notified to Shopalmostfree.com within 15 days of receipt of the package. Any and all damages not reported prior to requesting the RMA number will be purchaser’s responsibility and may be subtracted from total refund amount. Please ship the authorized item(s) with proper encasing or packaging to ensure the integrity of the items enclosed with the RMA number clearly visible on the outside of the package. Shopalmostfree.com is not liable for any damages and/or losses in transit to our warehouse. Please note that packages refused without prior notice will be charged accrued shipping charges accordingly even if free shipping method was chosen. Customers choosing UPS methods may also accrue surcharges applied from UPS for refused packages. This also applies for incorrect address, undeliverable address, expired forwarding service and others that requires for reshipment that customer has control over. If incorrect delivery was due to US Postal Service error, please contact your local postal facility for necessary corrections and or complaints so that we can ensure the proper delivery of our future shipments to you. If incorrect delivery was due to UPS error, please let us know as soon as possible so that we can claim for the package and assist you to redirect the shipment or have a new shipment set up for you.
IMPORTANT: THERE ARE NO RETURNS ON SCREEN PROTECTORS.
Please note that you can request for store credits on returns instead of refund. For store credits, customer service representatives may be able to waive the restocking fee so please do ask when requesting for store credit. All store credits expire after 1 year starting from the date it was created. Store credits cannot be transferred or extended.
All requests for replacements must be made within 15 days of receipt of the product to returns@shopalmostfree.com or at 718-509-9577. Any orders past the 15 day period must comply with our warranty policy. All items must have a valid RMA number to qualify for replacement. Packages returned without a valid RMA number are the not responsibility of Shopalmostfree.com. Unauthorized items sent back attached or unattached to the authorized items are also not the responsibility of Shopalmostfree.com. Unauthorized items will be held up to 60 days for the customer until customer claims them by covering shipping costs back to them. After the 60 day period, they will be disposed of at Shopalmostfree.com discretion.
The RMA number must be marked on the outside of the package containing the returned product to be accepted. There will be no refunds on shipping for any reason. All non-defective merchandise will be charged 15% RESTOCKING FEE. All returned items must All returned items must have ALL ORIGINAL ACCESSORIES AND PACKAGING including manuals, software, and etc, unaltered and/or tampered with, in order to qualify for replacement.
Product defect that is attributable to any failure or damage which is beyond the reasonable control of Shopalmostfree.com is not covered by warranty and is ineligible for any refunds, replacements and/or exchanges. Any shortages, errors, or damages made to the shipment must be notified to Shopalmostfree.com within 15 days of receipt of the package. Any and all damages not reported prior to requesting the RMA number will be purchaser’s responsibility and may be subtracted from total refund amount. Please ship the authorized item(s) with proper encasing or packaging to ensure the integrity of the items enclosed with the RMA number clearly visible on the outside of the package. Shopalmostfree.com is not liable for any damages and/or losses in transit to our warehouse.
Please note that packages refused without prior notice will be charged accrued shipping charges accordingly even if free shipping method was chosen. Customers choosing UPS methods may also accrue surcharges applied from UPS for refused packages. This also applies for incorrect address, undeliverable address, expired forwarding service and others that requires for reshipment that customer has control over. If incorrect delivery was due to US Postal Service error, please contact your local postal facility for necessary corrections and or complaints so that we can ensure the proper delivery of our future shipments to you. If incorrect delivery was due to UPS error, please let us know as soon as possible so that we can claim for the package and assist you to redirect the shipment or have a new shipment set up for you.
